Data Privacy Notice for Private Clients

ICO Registration Bluebird Medical Ltd ZA447597
 

Introduction

 

Angel Active is the trading name of Officepodiatrist.com Ltd. Officepodiatrist.com Ltd is committed to protecting and respecting your privacy. This policy (together with our terms of use for www.angelchiropody.com) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”). We’ve outlined the key terms here for you.

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1. Definitions

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Data controller – A controller determines the purposes and means of processing personal data.

Data processor – A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person Categories of data: Personal data and special categories of personal data

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Categories of data: Personal data and special categories of personal data

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Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified - in particular - by reference to an identifier (as explained in Article 6 of GDPR). For example, name, address or phone number. Online identifiers include IP addresses and cookies.

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Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

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Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

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Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

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2. Who are we?

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Officepodiatrist.com Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our Data Protection Officer is Faisal Khan. Our contact details are: info@angelchiropody.com

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3. The purpose(s) of processing your personal data

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Below is a list of the personal data we may request in the course of your consultation and subsequent visits. Not all of it may be requested We use your personal data for the following purposes:

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For your appointment bookings:

• Recording your booking on our private online appointment system

• Recording your email address to respond to queries and/or to contact you about your appointment

• Recording your telephone no. to contact you about your appointment

• Recording your email address for any clinic updates

 

For your medical notes:

• Recording your name, date of birth, sex and age

• Recording your response to whether you are using your legal name or not

• Recording your personal contact details and emergency contact details

• Recording your GP contact details

• Recording your responses to status of Diabetes/ Hepatitis A, B & C/ Immune System Deficiency/Arthritis/Stroke/Cancer

• Recording your responses to prior history of injury or illness

• Recording your stated medications and known allergies

• Recording your stated medical conditions and prior medical/surgical history

• Recording your responses to a history of treatment with other medical professionals for the complaint you are presenting with

• Recording additional responses to supplemental questions as required such as travel outside the EU, nature of occupation and types of leisure or professional sporting activities

 

Additionally - for children under 18:

• Recording the name of the child’s school for infection monitoring purposes

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4. The categories of personal data concerned

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With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

 

External Data:

• Identifying Data: name, email address, telephone number

• Medical & Health: physical health, disabilities, family or individual health history (such as diabetes), health records

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5. What is our legal basis for processing your personal data?

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Under Article 6 of the GDPR our lawful basis for processing your general personal data:

Article 6 (1) (a): The data subject has given consent to the processing of his or her personal data for one or more specific purposes; (This is the GDPR consent form completed by new patients)

Article 6 (1) (d): Processing necessary to protect the vital interests of a data subject or of another natural person

Article 6 (1)(f): Processing is necessary for the purposes of the legitimate interests pursued by the controller More information on lawful processing can be found on the ICO website.

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and

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Under Article 9 of the GDPR our lawful basis for processing special category data:

Article 9 (2) (h): Processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health

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6. Sharing your personal data

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Your personal data will be treated as strictly confidential and will be shared only with parties in conjunction with your health or personal needs such as your GP or medical insurance company.

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7. How long do we keep your personal data?

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We keep your personal data for as long as you remain in our care and no longer than reasonably necessary for a period of 7 years in order to conform to ICO data protection.

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8. Providing us with your personal data

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You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will mean that we would not be able to provide any healthcare supplies, treatments or services to yourself. We require your personal data as it is a statutory requirement necessary to enter into a contract, that involves the recording of your medical pathway onto medical notes.

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9. Your rights and your personal data

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Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of the personal data which we hold about you;

• The right to request that we correct any personal data if it is found to be inaccurate or out of date;

• The right to request your personal data is erased where it is no longer necessary to retain such data;

• [The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data];

• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

 

You may exercise any of the rights described in this section by sending an email to info@angelchiropody.com.. Please note we will ask you to verify your identity before taking any further action on your request: if we cannot identify you we cannot act on your request. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive). You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

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10. Transfer of Data Abroad

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We do not store or transfer personal data outside the EEA

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11. Further processing

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If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

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12. Changes to our privacy policy

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Any changes we may make to our privacy policy in the future will be posted on our website and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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13. How to make a complaint

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To exercise all relevant rights, queries or complaints please in the first instance contact our Data Protection Officer at info@angelchiropody.com. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

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